UX Research Case Studies

Overview

Internship focused on user research, wireframing, and interface design for digital health and wellness solutions.

Process

• Conducted user research to understand needs, pain points, and engagement patterns in digital health contexts.
• Produced wireframes and interface concepts grounded in research findings.
• Collaborated on end-to-end design iterations to improve engagement and streamline digital experience flows.

Outcome

Supported iterative design improvements aimed at clearer journeys and stronger user engagement within wellness product experiences.

Overview

Redesign initiative for an all-in-one web portal supporting scheduling, enrollment, and financial operations for a music and arts center.

Research & discovery

• Audited legacy management workflows to map how staff currently handled classes and operations.
• Interviewed center administrators to identify bottlenecks in class management and scheduling.

Design & prototyping

• Architected a unified web-based portal for teacher scheduling, student enrollment, income tracking, and financial statements.
• Used AI-assisted rapid prototyping tools to build user flows and interactive wireframes for complex administrative journeys.

Outcome

Defined a clearer operational model and prototype direction intended to reduce friction for administrators and consolidate fragmented workflows into a single system.